Let’s clear the paperwork.

Before contacting us

1. Update QuoteLocal and your operating system to the latest available version.
2. For purchase access, open QuoteLocal Settings and choose Restore Purchases while signed into the Apple Account used to buy Pro.
3. For PDF problems, check that business and customer details are complete, then try a new export.
4. Include device model, OS version, QuoteLocal version, the action you took and the full error message.

Protect customer information

Do not attach a real customer document, signature, tax identifier or payment detail in your first email. Describe the problem first. If a sample is necessary, we will explain how to remove or replace sensitive information.

Backup safety

QuoteLocal backups may contain personal and financial information in a portable file. Store and transfer them using services you trust, remove old copies you no longer need, and protect your device with a passcode.

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